Broken Phone?
Oh no, we're so sorry your phone has cracked! Please fill out this form completely ONCE YOU HAVE REPAIRED YOUR PHONE so we can get the ball rolling on your reimbursement. :)
PLEASE NOTE:
- Payments are made to PayPal ONLY, do not include your PayPal link, only your PayPal email address.
- Payments are made every Wednesday morning. If your information is received Wednesday afternoon, it will be processed the following Wednesday.
- Please include 1-2 photos of your cracked screen with your Pela Case on your phone.
- Please include a photo or PDF of your repair receipt.
- Please include both order numbers if Canopy and your case were purchased separately.
- Feel free to email our team at hello@pelacase.com if you have any further questions.
If we have any questions or concerns about your request, we will reach out!
Fill out the online form.