Refund policy
Returns
Change your mind? Need a different size or color? It doesn’t really matter the reason because our 100% Happiness Guarantee means just that! We’ve made it quick and easy to find a solution for any return or exchange!
Change your mind? Need a different size or color? It doesn’t really matter the reason because our 100% Happiness Guarantee means just that! We’ve made it quick and easy to find a solution for any return or exchange!
- Make sure to have your order number and shipping zip/postal code ready! You can find your order number in the header of your confirmation email or in the top right corner of the open email.
- Click here and follow the steps to return/exchange or receive a replacement!
- You'll get an email as soon as your return or exchange is processed letting you know you have a new product, gift card or refund coming your way!
Return and Exchange Policy
We pride ourselves in having a 100% Happiness guarantee! If for any reason your product doesn't live up to the hype, you have 30 days from the date of purchase to follow our simple steps to return or exchange it for something that you will love!
Still have questions? Pop on our live chat in the bottom right corner of any page or email hello@pelacase.com.
We pride ourselves in having a 100% Happiness guarantee! If for any reason your product doesn't live up to the hype, you have 30 days from the date of purchase to follow our simple steps to return or exchange it for something that you will love!
Still have questions? Pop on our live chat in the bottom right corner of any page or email hello@pelacase.com.
